We ship a SaaS product and right now customer feature requests live in a messy mix of support emails, Twitter DMs, and a shared spreadsheet. Nothing gets prioritised fairly and the same ideas keep coming back because nobody can see what has already been suggested.
I want a proper public ideas board on our WordPress marketing site where customers can submit a suggestion, vote on others, and see which ones we are actively working on. Ideally something like UserVoice but native to WordPress so I am not paying for yet another SaaS. What is the best way to set this up?
